Privacy Policy

Introduction

This Privacy Policy describes how we gather, utilise, share, and protect your personal data when you access our website or utilise our services related to interior style lookbooks and window treatments.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request consultations or quotes
  • Subscribe to our newsletter
  • Communicate with us via email or phone

This information may include your name, email address, phone number, postal address, and any other details you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages you visit and time spent on pages
  • Referring website addresses

How We Use Your Information

We utilise the information we gather to:

  • Respond to your inquiries and provide customer service
  • Process and fulfill your requests for consultations
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our data protection practices comply with applicable data protection laws in the United Kingdom and Google Ads requirements.

For concerns regarding data protection, you may contact the OPC (Office of the Privacy Commissioner of Ireland) or the relevant data protection authority in your jurisdiction.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookies Policy.

Third-Party Services

We may disclose your information to reliable third-party service providers who support us in managing our website and running our business, under strict confidentiality arrangements.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: infocenter@comfortzencandle.world
Phone: +447349275547
Address: 59 Foreshore, London SE8 3AQ, United Kingdom